Most apps hide their privacy policy, refund terms and FAQ behind tiny grey links. Till Note's are all on one page, written in plain language, and kept short enough to actually read.
The questions people ask in the first five minutes.
Yes. The app makes zero network calls for normal operation. You can verify this yourself by putting your phone in airplane mode — every feature works. The only time the app touches the network is when you actively tap Share to send a PDF, and that goes through your phone's standard share sheet (email, WhatsApp, AirDrop) — Till Note itself never uploads anything to a server we run, because we don't run one.
Small shop owners, market traders, café operators, hairdressers, takeaways, MOT garages, anyone running a one-or-two-location business who closes the till at the end of the day and writes the numbers somewhere. If "QuickBooks subscription" feels like overkill for what you do, Till Note is built for you.
No — and that's deliberate. Till Note keeps clean books and exports a tidy pack for your accountant when it's time. Your accountant still files the returns. Most users tell us their accountant prefers Till Note's exports to the messy CSVs they used to get.
Unlimited. Whichever plan you choose covers all the shops you run. Switch between them with the shop selector at the top of every screen.
Yes, fully. Till Note was designed for unstable rural mobile signal, basements, festivals, and pop-up markets. The whole feature set works without a single bar of signal.
On your phone. Specifically, in your phone's sandboxed application storage — the protected, app-private area that iOS and Android isolate from other apps. We hold no copy. For sensitive items you can add a PIN, and backups can be password-protected with strong encryption when you set a backup password.
If you've been using the built-in Backup & Restore feature to save backups somewhere safe (your phone's share sheet lets you save to iCloud Drive, Google Drive, a USB stick, or wherever you choose), you restore from there onto your new phone. If you haven't, the data is gone — same as losing a paper ledger. We recommend backing up weekly.
No. We don't run analytics. We don't know how many times you opened the app, which screens you visited, or which features you use. If the App Store shows us aggregate download numbers that's literally all we know about our users.
Till Note has a Private Vault module inside the app — a PIN-locked space for things you don't want staff to see if they borrow the phone. The main PIN locks the whole app; the Vault PIN is separate.
Your choice. Start with a 14-day free trial, then pick what suits you: Monthly £4.99, Yearly £39 (best value), or Lifetime £99 — one payment, yours forever. No usage limits and no "premium tier" upsell inside the app. Free updates for the lifetime of v1.
For billing or refund help, email refunds@tillnote.com. If your purchase was made through the App Store or Google Play, refunds may need to follow that store's own refund process — we'll help guide you through it. We'll always try to be reasonable, but we don't promise a blanket refund.
The app keeps working — it doesn't need our servers because there aren't any. Your data stays on your phone. We'd commit to making the source code available if we ever shut down, so the app can be maintained independently.
Both. iOS 15+ and Android 10+. The £39 license is per platform — if you switch from iPhone to Android (or vice versa), email us with your original receipt and we'll comp the new version.
v1 is phone-first. The app runs on iPad in scaled mode (and on Android tablets), but the layouts aren't optimised for the larger screen. A proper tablet redesign is on the roadmap for v2.
English (UK), Arabic, and Turkish at launch. The app switches between them in Settings > Language. Arabic interface is right-to-left throughout. More languages on request — email us with your local market and we'll prioritise.
CSV import is on the roadmap but not in v1. For now, you'd start fresh in Till Note from a chosen date (the start of your financial year, usually) and run both systems in parallel for one period before switching over fully.
A single PDF containing the period summary, every day's day-book, all invoices issued, payslips run, and indexed receipts. Most accountants can work directly from the PDF; if they need a CSV of the line items, that's a one-tap export inside the same pack.
The Accountant Pack is designed to give your accountant everything they need to file. They use it as the source data and submit through their own software. For Making Tax Digital VAT in the UK, your accountant remains the link to HMRC — Till Note is the source of truth.
Yes — pick a custom date range, or use the shortcuts: This Month, Last Month, This Quarter, Last Quarter, This Year. The pack pulls everything for that range and only that range.
Effective 7 June 2026 · v1.0
Nothing. Till Note has no servers, no analytics, no telemetry, no crash reporting back to us. The app doesn't make network calls during normal operation. We don't know when you installed the app, when you opened it, or what you do inside it.
The only data the App Store shares with us, automatically and in aggregate, is:
We do not see your name, email, device ID, or any individual user information from the App Store. Apple/Google do not give it to us, and we don't ask for it.
Everything you enter in Till Note is stored locally on your device, in the application's sandboxed storage area isolated by iOS or Android. This includes:
We never see any of it. Only you and anyone you give your phone PIN to can access this data.
Three actions cause data to leave the app, all initiated by you:
support@tillnote.com, the email service we use can see the email content. We treat support emails as confidential and delete them after the issue is resolved.This website uses no analytics, no tracking scripts, no cookies beyond what the static hosting provider may set for caching. We don't know how many people visit this page, what country they're in, or what they read.
Till Note is intended for use by adults running a business. The app is not directed at children under 13 and we have no reason to believe children use it.
If we ever start collecting anything — which we don't currently plan to — we will update this policy and post the change at the top of this page with a new effective date. We will not collect any personal data without your explicit opt-in.
You have the right to access, correct, export and delete personal data we hold about you. Since we hold nothing about you, there is nothing for us to provide, correct or delete. To export your data from the app, use the Backup & Restore feature. To delete it, uninstall the app from your device.
For privacy questions or data requests, contact privacy@tillnote.com.
Till Note is provided by LLILL LTD (registered in England & Wales, company number 11792206), registered office 20a Southover Street, Brighton, England, BN2 9UD. VAT status: not VAT registered.
Effective 7 June 2026 · v1.0
When you buy Till Note from the App Store or Google Play, you receive a license to use the app on devices linked to your App Store / Play Store account. You can pay monthly (£4.99), yearly (£39), or once for lifetime access (£99) — all after a 14-day free trial. Your plan (or local equivalent) covers:
For billing or refund questions, email refunds@tillnote.com. If you purchased through the App Store or Google Play, the store's own refund process applies and we will help guide you through it. We try to be reasonable case by case rather than promising a blanket refund window.
We may release updates to fix bugs, add features, or improve performance. Updates are free for the lifetime of v1. We may release a v2 in the future as a paid upgrade — if so, v1 will continue to work; you are not obligated to upgrade.
You agree not to:
Till Note is provided "as is". We do our best to ensure the app is reliable, accurate, and bug-free, but we cannot guarantee it. Our maximum liability to you is limited to the amount you paid for the app. We are not liable for indirect damages, lost profits, or business decisions made based on Till Note's output.
Your books are your responsibility. Till Note records what you tell it; verify your figures before filing tax returns.
Till Note is provided by LLILL LTD, registered in England & Wales, company number 11792206, registered office 20a Southover Street, Brighton, England, BN2 9UD.
These terms are governed by the law of England & Wales, without affecting any mandatory consumer rights you have under the laws of your own country. For legal notices or terms-related questions, contact legal@tillnote.com.
For support, refunds, or anything else: support@tillnote.com · We aim to respond within 2 working days.
As shown inside Till Note · Settings → About
Works without an internet connection.
Your financial data stays with you.
Ensure you export regularly.
As shown inside Till Note · Settings → Help & Support
Download Till Note, set your PIN, pick your shop and currency — and you're ready. No account, no cloud sign-up, no setup wizard to sit through.
Open the till, record cash & card sales and expenses through the day, and close it. The day's balance and Z-report build themselves as you go.
Settings → Backup & Restore → Create backup. Till Note bundles everything into one .json file you save wherever you like — iCloud Drive, Google Drive or a USB stick. Set a backup password and the file is sealed with strong AES-256 encryption.
Open your .json backup file, check the preview of what's inside, then enter your backup password if you set one — everything returns exactly as it was.
Pick a period and Till Note bundles every receipt, invoice, day-book and payslip into one categorised PDF, ready to email your accountant.
Snap receipts and import PDFs; Till Note sorts them into folders and links each to the matching day or invoice, so the proof sits beside the number.
Set a recovery key when you create your PIN. If you ever forget the PIN, the recovery key unlocks the app — so you never lose access to your books.
Contact / Support — reach out to our team. Send Feedback — help us improve the app.
To contact support or send feedback, email support@tillnote.com.
To report a security concern or vulnerability, email security@tillnote.com. Do not include PINs, recovery keys, backup passwords, or full financial records in the initial report.